Dementia Care Home

Hendra Court

St Andrews Road, Par, Cornwall, PL24 2LX

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds50
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Eating disorders, Mental health conditions, Physical disabilities, Sensory impairment, Substance misuse problems
  • Last inspected2023-02-01

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2023-02-01

  • Is this home safe?

    Good
    Hendra Court received a Good rating for Safe at its January 2023 inspection, having previously been rated Requires Improvement in this domain. A Good Safe rating requires inspectors to be satisfied that risk is assessed and managed, staffing is adequate, medicines are administered correctly, and the home responds to incidents and safeguarding concerns appropriately. The published report does not include specific observations, staffing numbers, or examples of how safety is maintained in practice. The improvement from Requires Improvement is meaningful and suggests the home addressed whatever safety concerns were identified previously.
    Verified by inspector
  • Is the care effective?

    Good
    Effective is rated Good at this inspection. A Good Effective rating requires inspectors to be satisfied that staff have the skills and knowledge to meet residents' needs, that care plans are based on up-to-date assessments, that people receive effective healthcare support, and that nutrition and hydration needs are met. Hendra Court lists dementia, mental health conditions, eating disorders, and physical disabilities among its specialisms, making the breadth of training required significant. The published inspection text does not record specific detail on training content, care plan quality, GP access, or food provision.
    Verified by inspector
  • Is this home caring?

    Good
    Caring is rated Good at this inspection. Inspectors must be satisfied that staff treat people with kindness, warmth, and respect; that privacy and dignity are upheld; and that people are supported to be as independent as possible. The published inspection text does not record any direct observations of staff interactions, quotes from residents or relatives, or specific examples of caring practice. The Good rating is a positive judgment but the evidence behind it is not visible in the published findings.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive is rated Good at this inspection. A Good Responsive rating requires inspectors to be satisfied that the home tailors care to individual needs and preferences, offers a range of activities and engagement opportunities, responds to complaints effectively, and plans appropriately for end-of-life care. Given the breadth of need at Hendra Court, including people with dementia, mental health conditions, and physical disabilities, responsiveness to individual need is particularly important. No specific detail on activity provision, complaint handling, or end-of-life planning is included in the published text.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led is rated Good at this inspection, an improvement from a previous Requires Improvement rating. The home has a named registered manager and a nominated individual identified by the regulator. A Good Well-led rating requires inspectors to be satisfied that leadership is visible and effective, that the culture promotes openness and learning, that governance systems are functioning, and that the service is improving over time. The improvement across all five domains from the previous inspection is itself evidence of effective leadership. No specific detail on manager visibility, staff culture, or governance systems is included in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Hendra Court supports people with dementia, mental health conditions, and physical disabilities. They also care for residents with sensory impairments, eating disorders, and those recovering from substance misuse. For residents living with dementia, the home provides specialist care tailored to individual needs. The team works with people at different stages of their dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Hendra Court has improved from Requires Improvement to a Good rating across all five domains, which is a meaningful positive step. However, the published inspection text provides limited specific detail, so the score reflects confirmed improvement rather than rich, observed evidence of quality in practice.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Hendra Court, in Par, Cornwall, was rated Good at its inspection in January 2023, with Good ratings across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a genuine improvement from a previous Requires Improvement rating, which tells you that the home identified what was not working and put it right. The home operates under a named registered manager and is run by Cornwallis Care Services Ltd. It cares for up to 50 people across a wide range of needs, including dementia, mental health conditions, physical disabilities, and nursing needs. The main limitation of this report is that the published inspection text is very brief and contains no specific observations, resident or family quotes, or detailed evidence of what daily life looks like for your parent. A Good rating is a positive signal, but it does not answer the questions that matter most to families: how staff speak to residents in the corridor, what happens at night, whether activities are tailored to someone with advanced dementia, or how quickly the team calls you when something changes. Visit in person, ask the manager to walk you through the staffing rota for last week, and spend time in a communal area to see how staff and residents interact when no one is being formally observed.

The three questions to ask when you visit

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In Their Own Words

How Hendra Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Hendra Court says about itself

Specialist support for complex care needs in Cornwall

Compassionate Care in Par at Hendra Court

Hendra Court in Par provides residential care for people with a wide range of support needs. The home welcomes adults of all ages who need help with physical disabilities, mental health conditions, or sensory impairments. Located in this quiet Cornish town, the home offers specialist services for residents facing various health challenges.

Care & specialisms

Who they care for

    The team at Hendra Court supports people with dementia, mental health conditions, and physical disabilities. They also care for residents with sensory impairments, eating disorders, and those recovering from substance misuse.

    How they describe their dementia care

    For residents living with dementia, the home provides specialist care tailored to individual needs. The team works with people at different stages of their dementia journey.

    “To learn more about the specialist services at Hendra Court, visitors are welcome to arrange a tour and meet the team.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

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